LIGHTSPEED ONSITE SERVER SOFTWARE
Theres a few simple features that are missing from the PoS software which I would like to see integrated and would make it hands down the best in the industry for small businesses.ġ) Getting an integrated payment terminal that accepts chip, pay pass and swipe options would avoid any mistakes between manually punching in the amounts on the debit/credit machine and would avoid any back end work after the day closes to be able to balance the dayĢ) Allowing me to enter the details of the invoices (supplier name, invoice number, total amount being paid, gst, pst, etc.) that are being paid out on a daily basis and having that information transferred to xero would alleviate tons of paper work after the close of the day.ģ) There is no way to pull out a month end statement for corporate clients that pay their account once a month.
I am sure in 2005, this was a great system but now the UI is not int Many of the features are for older versions that really don't do much but clutter the system. We have 2 registers at each store and they randomly switch from register 1 to register 2, which makes EOD a mess! We have spent hours on hold with support and get the same answers each time, "they are working on it". Duplicate credit card charges on single purchases are common (up to 5 charges! Yeah I get to pay fees on all of them too.) because the computer or iPad says payment failed and the customer swipes or taps the card again. We have had to manually enter credit cards for up to 2 weeks at a time because the readers wouldn't connect.
LIGHTSPEED ONSITE SERVER BLUETOOTH
We started out with iPads and the bluetooth chip/tap reader and receipt printer disconnect constantly. Lightspeed payments is a mess, it has crashed multiple times since our switch in June, 2021. If you are a fan of duplicate and complicated processes that fail regularly, you have found the system you are looking for. All the features sound so easy and perfect and the integration with accounting was just what I was looking for! Lightspeed has a great sales team, they tell you with confidence how great the system is and the demo works in the limited amount you can use it. I read these reviews before we switched from another POS system and I was so confident I was going to love it, I switched both of my stores. I have used Lightspeed for almost a year and it is not good.
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